RingCentral Game Changers: Automated Messaging
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We want to send a text message to a manager whenever a voice message is received by our system. In this walkthrough, we do exactly that!
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We want to send a text message to a manager whenever a voice message is received by our system. In this walkthrough, we do exactly that!
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Today we learn how to automatically transcribe incoming audio messages into text using Rev.ai. This will allow us to leverage text-based categorization and sentiment analysis tools!
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This article is part one in a month-long series aimed at learning and exercising the RingCentral APIs in Python as part of their new Game Changers challenge. Feel free to follow along, leave a comment, or even participate in the challenge yourself! The second component we need to start setting up for our virtual voicemail
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Today we begin setting things up to work through the Virtual Voicemail Assistant tutorials published by RingCentral.