2020
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Slack Autoresponder – Part II
Apr 17
Today we flesh out our Slack Autoresponder, using Amazon’s Lambda toolkit, the Serverless framework, and RingCentral for messaging.
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Slack Autoresponder – Part I
Apr 16
Now that I’m working remote, I’m using Slack more often. I need an autoresponder to ensure my team can reach me when needed, but give me space otherwise.
2019
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In the Wild: Phone Automation
Oct 6
Over the weekend, I encountered a fully-automated phone system similar to the virtual voicemail assistant we’re building through the RingCentral tutorials. I wanted to share my experience so you too can see how powerful such a system can be.
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RingCentral Game Changers: Automated Messaging
Oct 4
We want to send a text message to a manager whenever a voice message is received by our system. In this walkthrough, we do exactly that!
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RingCentral Game Changers: Transcription with Rev.ai
Oct 3
Today we learn how to automatically transcribe incoming audio messages into text using Rev.ai. This will allow us to leverage text-based categorization and sentiment analysis tools!
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RingCentral Game Changers: MonkeyLearn
Oct 2
Our virtual voicemail assistant needs a brain. Setting up MonkeyLearn’s default classifiers, testing them against posts from this blog, and calling the API from Python for the RingCentral Game Changers challenge.
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RingCentral Game Changers: Getting Started
Oct 1
Today we begin setting things up to work through the Virtual Voicemail Assistant tutorials published by RingCentral.
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Changing the Game
Sept 29
I’m learning the RingCentral APIs as part of their Game Changers challenge. My goal is to blog my way through the challenge and their APIs, working to automate my on-the-side security consulting business one step at a time. This means new content from me every day in October 2019. Stay tuned for more!
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Leveling up with the RingCentral API
Sept 21
I built a phone routing system with Twilio, but couldn’t call out from my virtual number without exposing my cell. RingCentral’s Game Changers challenges and its ‘ring out’ API finally solved that.
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Developer Evangelism
Aug 21
My favorite people at tech conferences are the developer evangelists. From TwilioQuest to RingCentral’s Game Changers, they teach the tools, and every company that works with developers needs at least one.
2014