service

  • A Spirit of Service

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    I had the chance to spend this past week out of town.  Rather than be at work or even at home in front of my computer, I went up to the hills around Mt. Jefferson to camp with the Boy Scouts at Camp Pioneer.  With the exception of a little misty/drizzly weather on Sunday, it

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  • What’s your worst table?

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    I was forwarded a post from Seth Godin’s blog this morning about his recent visit to a new restaurant.  He reflected on the fact that, despite the relative vacancy of the dining room, his party was seated at the worst table available.  The “best” tables were apparently reserved for regular customers. I worked in retail

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  • Comparative Advantage

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    If your market is saturated, it might be difficult to find a competitive advantage over others.  Your products are likely identical, and your prices very much the same.  Production is as optimized as it can be, and there are few to no differences between your and your competitions’ company structure. What you need is a

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