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Yesterday, I gave you a hypothetical marketing situation. We run a bait & tackle shop. Having defined our perfect customer, we changed our store layout and image to fit them and waited to see how this changed our business. Today, three months later in the thought-experiment, we see business has declined in two of our
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Once again, you need to evaluate who your story tellers are. We did just do this a few days ago, but keep in mind that this must be an on-going process for your brand. Here’s an example… We run a bait & tackle shop near a popular fishing shop. Obviously, our customers will be somewhat
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Who is talking about you? Are your products reviewed on people’s blogs? Have there been any newspaper articles about your newest ad campaign? Do you overhear casual conversation about your brand in the coffee shop? There is someone out there telling your story that is not on your payroll. It’s time you figure out who
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It is difficult to envision a “perfect” customer. Are they the one who spends more than 10% of their annual income on your products? The person who frequents your store without hearing a single word of advertising? Is it the person who buys little but visits every day? The perfect customer could be any or
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Everything has a purpose. Cars were invented to replace horses as a more convenient and, arguably, cheaper means of transportation. Sports drinks are efficient ways to hydrate athletes than water alone. This blog exists to further my establishment within the marketing community. Everything has a purpose, a reason for being – this extends to companies.
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Axe is a very popular brand of men’s deodorant and shower products owned by Unilever. I guarantee that you have seen their television advertisements at some point in time. I choose to look at Axe because I think their marketing, however controversial, is absolutely genius. Picture two men in a bar. Man A is tall,
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“How well is your Internet working?” This is a question I often ask my colleagues. Many of them have both personal and professional websites. Several have blogs. Others have accounts on Myspace. Until I get into the meat of the question, they all assume their web presence is fairly well-defined. “If my clients can find
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I read an old Harvard Business Review article about “Blue Ocean Strategy” the other day (Blue Ocean Strategy. (2004). Kim, W. C. and Mauborgne, R. Harvard Business Review (October), 77-84.). The article was rather well written, and I have found it very useful in evaluating business opportunities. Saturated markets with intense competition, according to the