-
Priorities and Stereotypes
The last thing I ever expected to see in the Church was the singling out and mocking of a specific group of people. Even if that group was only football fans.
-
Customer-Centric Development: Lesson 10
In just about every position I’ve had, the first rule taught during the on-boarding process is that “it’s not my job” is a forbidden phrase. If a customer asks you for something outside of your job description, your responsibility is to pass along that request to whomever is responsible.
-
Customer-Centric Development: Lesson 9
As a business professional, you’re often on-stage more than you know.
-
Customer-Centric Development: Lesson 8
We’ve all promised deadlines once upon a time that seemed reasonable only to have them fall through.
-
Customer-Centric Development: Lesson 7
We’ve all done it. A client has asked how much more work is left on the project and, with excitement, we’ve exclaimed “I’m 90% of the way there!”
-
WordPress Core Proposal: Portable Revisions
As cool as the new post revisions feature might be, the luster of the shiney new feature has begun to fade.
-
Customer-Centric Development: Lesson 6
At the end of the day, clients care how much a project will cost and when it will be done. They don’t care how many hours you expect to work on the project.
-
Customer-Centric Development: Lesson 5
They hired you as an expert. Behave as the expert you were hired to be.
-
Customer-Centric Development: Lesson 4
What you do isn’t easy. Don’t act like it is, and don’t ever tell your client it is; that’s just insulting.