2010
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Burger King
Apr 5
Burger King’s new breakfast commercial names the exact McDonald’s product it’s copying. It’s a rare branding move: lean on your competitor’s brand equity and compete on the one difference that’s left — price.
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Me, Too!
Mar 17
Ante-in features are what the market expects, not what sets you apart. Sony’s PlayStation Move arrives nearly four years after the Wii with the same technology: a lesson in shouting “me, too!” instead of improving on a competitor.
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Expediency
Feb 26
Quick, cheap or good — pick two, and never pick cheap. If a competitor’s site loads in one second and yours in three, a hurried customer never sees your better product. Deliver quality quickly and you never have to compete on price.
2009
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Critical Mass
Nov 9
How do you know a product launch has succeeded? When you reach critical mass. Two ways to measure it (share of the market and internal-versus-external customer ratios) and why, when they disagree, you should go with the larger number.
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If It’s Not Written Down …
Aug 7
“If it’s not written down, it doesn’t exist.” A business professor told me that years ago. A great business plan is worthless if it lives only in your head. Could someone else run your business tomorrow?
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Multi-faceted Marketing
Jul 22
We think of two-sided markets as marketplaces like eBay. But Apple sells the iPhone to consumers and to AT&T, and sells its brand to the manufacturers that build its computers — the middle man between two sides that never meet.
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The Name of the Game
May 29
Why are you in business? An advisor asked me when I started Jumping Duck Media, and I had no answer. My mission is helping others reach seemingly impossible goals; the real motivation is more selfish.
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It’s a Pink Gorilla
Feb 18
A serious conversation with my mom was derailed for a week by a giant pink gorilla on the corner. Seth Godin calls it a purple cow; marketing too often follows templates instead of standing out.
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Outlets
Jan 16
Outlet stores are a horrible idea for name-brand retailers. I’ve loved Columbia Sportswear since I was a kid — until I found the same gear at half price in Lincoln City, and my fancy ski coats stopped feeling quite so fancy.